1. 7647 POINTS
    Mark Bartlett CLCS
    Branch Owner, TWFG Insurance Services, Fremont California and the Greater Bay Area Representing Dozens of Insurance Carriers
    I believe the question you are asking is does your auto insurance carrier determine fault in the event of an accident. The quick answer is yes they do. Auto insurance claims departments will gather all the information on an accident which include recorded statements from both parties. Pictures and police reports if possible and may even investigate the scene and vehicles in questions. Based upon this information the involved insurance companies will then determine fault in an accident. A letter will be sent to the insureds stating the final determination of the accident. Should the insure disagree the insured has 30 days to file a dispute for further review.
    Answered on May 1, 2013
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