1. 910 POINTS
    Ken Boncela
    Ageny Owner, Farmers Insurance, Ken Boncela Insurance & Financial Services, Oswego, lllinois
    Great question.  And the answer depends on what you mean by floor damage.  Because there are situations that would be covered and situations that would not.  For example if there is water overflow of an appliance that soaks a wood floor and destroys it you are likely covered.  If the concrete floor in the basement cracks from settling over time, you will not be covered.  If a wood floor has to be replaced due to poor workmanship, you are not covered.  When in doubt, it is best to report a claim and have a claims specialist determine how the policy language relates to your specific situation. And of course consult your insurance professional to advocate on our behalf.
    Answered on March 21, 2014
  2. 0 POINTS
    Michael Streets
    President, Streets Insurance Agency, 1234 Rhododendron Dr (POB 7000), Florence, OR 97439
    The first thing to understand is an insurance policy is a CONTRACT between you and the insurance company.  To determine the coverage available we would have to know what your contract says  ... what has the insurance company promised to do?  A homeowners policy covers the home for damage caused by specific perils (wind, fire, vandalism ... things like that.)  Some things are specifically excluded from coverage, meaning if this happens they won't pay for the damage.  Common exclusions are wear and tear and intentional acts.  Before anyone can answer your questions we need to know; (1) exactly HOW your floor was damaged.  Then (2) see if that cause is excluded on the policy.  You will also have a deductible (your part of the claim), so is the cost to repair the floor over the deductible?  If the repair is under the deductible you are on your own to pay for the repair.
    Answered on March 21, 2014
  3. 7647 POINTS
    Mark Bartlett CLCS
    Branch Owner, TWFG Insurance Services, Fremont California and the Greater Bay Area Representing Dozens of Insurance Carriers
    As a licensed professional agent I would consult with my client as to what caused the damage to the  floor. Then I would review the homeowners policy with the client to see if the damage in question is a covered peril. From this point forward we can then together discover if there is coverage and if a claim needs to be made.
    Answered on March 21, 2014
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