1. 4470 POINTS
    Brandon Roberts
    Owner, The Insurance Pro Blog,
    Yes you can, all you need to do is contact the state department of insurance (also known as the insurance commissioners office).

    If you are an IL resident, you can file your complain with the IL department of insurance.  

    If you are not an IL resident, you would generally file the complaint with your state's department of insurance.  If this is insurance you own, then the insurer is permitted to do business in your state and is bound by your state's insurance laws, and your states department of insurance will help inforce the state's laws.
    Answered on August 24, 2013
  2. 95 POINTS
    Robert Woodard
    President, Sage Insurance, Mattoon, Illinois
    http://insurance.illinois.gov/Complaints/file_complaint.asp

    Follow the link and it will walk you through the process.  If you need further assistance please do not hesitate to contact us.  The Illinois Department of Insurance is there to assist you with your complaints.  They do take them seriously and you can expect contact from them directly.
    Answered on August 30, 2013
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